B2C eCommerce
Replacing manual merchandising with Brain Commerce for Intersport to drive a 58% lift in conversion rate
Customer Story
Click & Collect
Buy online, collect in store. One connected flow.
Click & Collect connects the online purchase to in-store pickup, keeping the sale, payment and collection in one continuous flow - with ino broken handoff between purchase and collection.
PROVEN IMPACT
Under 5 seconds
Settlement, any day, 24/7/365
Trends toward zero
Cost on connected-
No chargebacks
On account-to-account and
One click, no redirect
Checkout stays
THE SHIFT IN FULFILLMENT
Shoppers cross channels, but most fulfillment systems don't
Customers move between online and store as part of one purchase. But fulfillment is usually bolted on after checkout – the journey breaks between the purchase and pickup, data gets fragmented and teams lose visibility of what happens next.
Sounds familiar?
" My online sale and my store pickup live in two different systems.
" Fulfillment gets added after checkout, so it breaks at the handoff.
" I want to buy online, pick up in store without stitching together add-ons.
" When a customer walks in to collect, I lose the data trail from the purchase.
CAPABILITIES
What Click & Collect does
One continuous customer journey
Connect the online purchase to in-store pickup so the conversation, payment, and fulfillment run as one continuous experience.
- Link the digital purchase to in-store pickup and collection
- Keep the shopping conversation, payment and collection connected
- Give shoppers flexible fulfillment without breaking the flow
Know when customers are arriving
Real-time arrival information helps your teams prepare orders before customers reach the store.
- Detect customer arrivals in real time
- Predict estimated times of arrival to stage orders before pickup
- Coordinate store staff around the collection moment
Built for retail, grocery, QSR, hospitality, and more
Support connected pickup across retail, grocery, quick-service restaurants and hospitality – wherever customers move between online and in-person shopping.
- One connected loop across locations and channels
- Support high-frequency pickup in grocery and QSR
- Serve collection across retail and hospitality
One transaction record from checkout to collection
Keep the purchase and pickup connected in one transaction record, rather than splitting them across checkout and fulfillment systems.
- Track the sale from purchase to pickup as one connected transaction
- Keep purchase and collection data in one system, not scattered across tools
- Give operations one connected view of the online sale and the in-store handoff
Every transaction makes your commerce smarter
Every purchase creates a signal. Rezolve Ai connects transaction and payment data with the wider commerce journey, turning those signals into intelligence that improves what comes next.
01
Understand how customers move from purchase to collection
02
See where friction occurs across the transaction journey
03
Connect purchase and fulfillment signals
04
Use transaction data to improve customer experiences and operations
05
Make every next interaction more relevant
BENEFITS
Make every interaction more valuable
For your business
Keep the journey connected
Connect discovery, payment, and collection in one system, so you don’t lose the customer at the handoff.
Retire the bolt-on
Keep collection inside the rezolvePay flow instead of relying on a separate post-purchase tool.
Prepare before arrival
Use real-time arrival signals to help teams have orders ready.
One flow across locations
Support pickup and collection across retail, grocery, QSR and hospitality from one connected journey.
For your customers
Buy online, collect in store
Order digitally and pick up in person without breaking the journey.
Flexible fulfillment
Choose how and where to receive your order.
A smoother pickup
Arrival detection helps teams have your order ready when you arrive.
One continuous experience
Keep the conversation, payment and collection connected.
The intelligence behind the experience
Powered by brainpowa™, Rezolve Ai’s commerce-trained intelligence understands the language, context and complexity of buying — rather than being adapted from general-purpose AI. Grounded in your products, data and rules, it delivers relevant guidance that stays true to your brand and that customers can trust.
Our customers, their stories.
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Customer Story
Our customers
You’re in Excellent Company
Join the many others that have boosted CTR, AOV, ATC and CVR by utilizing Rezolve Ai’s commerce solutions.
